By using The Live Support, you can:
 Monitoring
Visitor
Get
information about your visitor instantly, like which country he is in and what is his IP
address.
Pro-Active
Initiation
Supporter
can invite a visitor to chat or automatically open a chat
window.
Real-time
Chat
Allow
web site visitors to chat with customer service supporter
online and in real-time.
Shift
Visitor
If
supportetr not able to solve query of visitor then supporter
can shift visitor to another supporter.
Kick
Visitor
Suppoter
can deny the visitor.
Save Chat
Session
Supporter,
as well as visitors, have the option to save the chat
session.
E-mail
Integration
Supporter
as well as visitor have the option to receive a copy of chat
session by email.
Online/Offline
Use custom online/offline images on your website,
which lets your users know if you have operators available for
chat.
Accept Multiple
Calls
There
is no limit on the number of calls supporter can accept.
Easy-to-use Interface
All
the controls are on one window, no hidden controls.
Visual
Alearts
visual alerts when you have a new chat request.
Report
Generate
Webmaster
can view the all chat conversation.
No
limitation
There
is no limit on the number of generate departments and
supporters.
No istallation
headache
Just copy and paste html code into your web pages.
This way you can have the live support running on your website
in less than 10 minutes.
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